business basics

The process

• All projects require a brief, either face to face or via email.
• All projects are pre-estimated from initial client brief and submitted for approval before commencement.
• Cost estimates are based on an hourly rate however we prefer to estimate on a project-by-project basis so there are no surprises for clients upon completion.
• Any additional charges/authors corrections are clearly advised before commencement and submitted for approval.
• Any price variations and or discounts are approved by the managing director only.

Terms & conditions

• Any pricing is based on specifications and requirements given by “The Client”. Once accepted, pricing will remain as agreed for the period of 3 months. Any amendments to requirements will need to be reviewed and possibly re-costed.
• Estimates include a maximum of 3 artwork revisions; any additional revisions will be charged at a minimum rate of $80+gst per change.
• Once artwork is approved, “The Client” is liable and responsible for any indemnity. Ownership of all copyright passes to “The Client” upon full payment/cleared funds being deposited to our account.
• Cost estimates do not include courier costs, charges for any hardware required by the client, or print production costs unless specified. These will be supplied as and when required.
• Trading terms are 14 days from receipt of invoice unless prior arrangement with management.